An independent awareness initiative · for public-interest education and protection from financial fraud
Arab Center for Financial ConsultingArab Center for Financial Consulting
العربية

The behaviour of fraudsters

How fraudsters build trust before carrying out a scam.

Awareness guide

Introduction

In most cases of financial fraud, the fraudster does not begin by asking for money directly.

Instead, they first try to build a relationship, earn the person's trust, and convince them that they are dealing with a professional organisation or with someone genuinely trying to help them.

For this reason, understanding the behaviour of fraudsters is just as important as understanding the methods of fraud itself.

Awareness of how trust is built helps you assess any communication more calmly, and gives you enough time to verify things before making any financial decision.

Why does the fraudster build trust first?

Trust is a fundamental element in any financial relationship.

This is why some fraudsters try to reduce the other party's sense of caution before asking them to:

  • Transfer money.
  • Share personal information.
  • Send documents.
  • Click a link.
  • Install an application.
  • Or take any other financial step.

The more reassured a person feels, the more willing they become to make decisions without sufficient review.

How does the relationship usually begin?

The conversation often does not begin with talk of money.

Instead, it may begin through:

  • A welcome message.
  • A friendly phone call.
  • An online advertisement.
  • A comment on social media.
  • A recommendation from someone else.
  • An invitation to join a group.

At first the conversation may be general, then it gradually moves on to financial services, investment, or profit-making opportunities.

Why can it sometimes be hard to spot?

Because the communication can seem very natural.

The person may be:

  • Polite.
  • Patient.
  • Quick to respond.
  • Someone who remembers details from your previous conversations.
  • In touch with you daily.

All of these behaviours may create a positive impression, but they should never be the sole basis for a financial decision.

Genuine trust is built on transparency, information, and the ability to verify, not merely on someone's manner of speaking.

The purpose of this guide

This article does not aim to make you suspicious of every person or company, but to help you understand some of the behavioural patterns that may be used to influence financial decisions.

The more familiar you become with these patterns, the better able you are to pause, ask questions, and verify information before taking any step.

What will you learn in this article?

We will look at:

  • How the fraudster tries to build trust.
  • The most commonly used psychological techniques.
  • How they create a sense of security.
  • How they use time pressure and emotion to influence the decision.
  • And how you can keep your decision objective, no matter how persuasive the communication style is.

How does the fraudster build trust before asking you for money?

In most cases of financial fraud, the fraudster does not begin by asking for money directly.

Instead, they first work on building a relationship that makes you feel comfortable and trusting, so that a later request for money or information feels natural to you.

Understanding this stage therefore helps you spot the signs early, before making any financial decision.

First: They begin by building a personal relationship

At first, they may not talk about investment or profits at all.

Instead, they may show interest in:

  • Getting to know you.
  • Learning about the nature of your work.
  • Asking about your experience.
  • Talking about your financial goals.
  • Listening to your problems.

This interest may seem natural, but it can also be a way of understanding your personality and how you make decisions.

Second: They stay in constant contact

After the first contact, communication may become frequent.

You may receive:

  • Morning messages.
  • Regular calls.
  • Daily follow-ups.
  • Quick replies.
  • Constant attention.

This approach may create the impression that the person cares about your interests, but it is important that your decision remains based on information, not on the frequency of contact.

Third: They try to become your only source of information

One technique worth noting is encouraging you to rely on them alone.

For example, they may say:

  • You don't need to do any research.
  • I'll explain everything to you.
  • Don't listen to anyone else.
  • I'll take care of all the details.
  • Trust me and leave it to me.

In any financial decision, it is always best to check information from more than one source, and not rely solely on one person's opinion, no matter how confident they appear.

Fourth: They present themselves as an expert

Some people may use professional language, financial terminology, and charts, or talk about the markets in a way that seems convincing.

But genuine expertise is not measured by manner of speech alone, but also by:

  • Transparency.
  • Clarity of information.
  • The ability to verify data.
  • Willingness to answer questions.

The more verifiable the information, the easier it is to evaluate.

Fifth: They make you feel like a special client

You may hear phrases such as:

  • We chose you because you're a serious investor.
  • This opportunity isn't available to everyone.
  • We only take a limited number of clients.
  • We'll assign you a dedicated account manager.
  • You'll receive special treatment.

It is natural for companies to care about serving their clients, but feeling special should never be a reason to make a financial decision without reviewing the information.

Sixth: They build trust before talking about money

In many cases, no transfer is requested in the first few days.

Instead, the focus is on:

  • Building the relationship.
  • Answering questions.
  • Providing information.
  • Earning your trust.

Then, once they sense that the level of trust is high enough, they begin talking about a deposit, an investment, or increasing the amount.

This is why trust alone is not enough — it must always be accompanied by an independent verification process.

Seventh: They make the decision seem very simple

The investment may be portrayed as:

  • Very easy.
  • Requiring no experience.
  • Something you can start immediately.
  • Something where someone else will handle all the procedures.

But any financial decision needs to be understood by the person making it, who should read the terms, know the fees, and ask questions before committing.

How do you stay objective?

If you find that the communication has become very comfortable, ask yourself:

  • Do I trust the person, or the information?
  • Have I read the documents myself?
  • Have I verified the company?
  • Can I explain this investment to someone else?
  • Did I make this decision because I'm convinced, or because I feel comfortable with the person talking to me?

Answering these questions helps you separate the personal relationship from the financial decision.

How does the fraudster use psychological influence to make decisions on your behalf?

In many cases of financial fraud, the fraudster does not rely on technology alone, but also on psychology.

The goal is not to force you to transfer money, but to make you feel that the decision is entirely your own.

Understanding these psychological techniques therefore helps you pause and think before taking any financial step.

First: Exploiting trust

After building the relationship, the fraudster begins to use the trust they have gained.

Over time, you may feel that the person:

  • Understands your needs.
  • Cares about your interests.
  • Follows up with you constantly.
  • Gives you advice.

This is where the real danger begins, because trust can lead a person to cut back on verification.

Trust is important, but in financial transactions it must always be backed by documents and information that can be reviewed.

Second: Exploiting time pressure

One of the most common techniques is creating a sense that time is running out.

You may hear phrases such as:

  • The offer ends today.
  • The market will move within hours.
  • If you wait, you'll lose the opportunity.
  • Don't put off the decision.

The purpose of these phrases is to reduce the time available for you to think or verify.

By contrast, good financial decisions require review, not haste.

Third: Playing on ambition and the desire to succeed

Everyone wants to improve their financial situation, and this is entirely natural.

But sometimes the focus is placed on:

  • Potential profits.
  • Success stories.
  • Exceptional opportunities.
  • People who have "gotten ahead of you".

While less is said about:

  • Risks.
  • Terms.
  • Fees.
  • Obligations.

This is why it is always important to look at the full picture, not just one side of it.

Fourth: Using fear

Just as ambition can be used, fear can be used too.

For example:

  • You'll lose what you've gained if you don't act now.
  • The account will be closed.
  • You might lose the opportunity.
  • This step must be carried out immediately.

Fear can push a person into making decisions they would not otherwise make under normal circumstances.

So if you feel that a decision is being driven by fear, it is better to stop and calmly review the information.

Fifth: Making you feel the decision is your own

One of the most effective techniques is that the person never actually says to you: "Transfer the money."

Instead, they lead you to reach that conclusion yourself, through a series of questions and conversations.

When a person feels that a decision came from them, they become more committed to it.

That is why it is useful to always ask yourself: did I make this decision after reviewing all the information, or after a series of psychological influences?

Sixth: Downplaying the risks

Every investment carries a certain degree of risk.

If you notice that the conversation focuses only on:

  • Profits.
  • Opportunities.
  • Success.

While ignoring:

  • Risks.
  • Fees.
  • Various possible scenarios.

then it is worth asking for additional information so that the picture is balanced.

Seventh: Isolating the person from other sources

One technique that may be used is trying to reduce your reliance on other sources of information.

For example:

  • Don't search the internet.
  • Don't listen to what's being said.
  • We're the only ones who understand this opportunity.
  • Don't consult anyone.

Whereas a sound financial decision relies on a variety of information sources, not just one.

How do you protect yourself from psychological influence?

Before any financial decision, ask yourself:

  • Do I feel rushed?
  • Do I understand all the details?
  • Have I read the documents myself?
  • Have I verified the information from more than one source?
  • Can I postpone the decision for at least one day?

If the answer is yes, you are giving yourself the chance to make a calmer, more objective decision.

An important rule

The greater the pressure to decide quickly, the more important it becomes to stop, verify, and re-evaluate all the information before committing to any financial step.

Always remember

The best way to protect yourself is not to be suspicious of everyone, but to understand how emotions and pressure can affect your financial decisions.

The more your decisions are based on information and documentation rather than feelings, the better able you are to protect your money and make informed decisions.

How does the fraudster maintain control after building trust?

Once the fraudster senses that the person has started to trust them, they do not rely solely on asking for money — they try to maintain that trust for as long as possible.

Understanding this stage therefore helps you notice changes in the style of communication, and to pause when needed to reassess the situation.

First: Reducing opportunities for calm thinking

After building the relationship, the fraudster may try to keep the person constantly occupied.

They may increase:

  • Calls.
  • Messages.
  • Daily updates.
  • News related to the investment.
  • Constant follow-up.

The aim is not always to provide new information, but to keep the person within the circle of communication, so that they do not give themselves enough time to think or research independently.

This is why setting aside time away from any pressure to review things helps you make a more balanced decision.

Second: Making every step seem logical

Rarely is everything requested all at once.

Instead, the process is broken down into small stages, so that each step seems simple when viewed on its own.

For example:

  • Opening the account.
  • Verifying identity.
  • The first deposit.
  • Following up on results.
  • Suggesting an increase in the investment.
  • Carrying out additional procedures.

Each step may seem independent, but it is important to ask yourself at every stage:

  • Do I still understand all the details?
  • Am I still convinced by this decision?
  • Am I reviewing the information myself?

Third: Using small successes to build greater trust

A person may have a positive experience at the start, such as:

  • Fast responses.
  • Some requests being carried out.
  • Results appearing in the account.
  • An easy user experience.

These things may be normal in many services, but they should never be the sole reason for making larger financial decisions.

Every new decision deserves independent evaluation, even if previous experiences were positive.

Fourth: Downplaying the importance of questions

Over time, a person may feel that they no longer need to ask many questions, because they now "know" the other party.

But in reality, the greater the value of a financial decision, the more important it is to ask questions.

You always have the right to request:

  • Written clarification.
  • An explanation of the fees.
  • A copy of the terms.
  • An explanation of any new procedure.

Professional companies do not see questions as a problem, but as a normal part of the relationship with a client.

Fifth: Making it seem hard to back out

After a while, a person may feel that they have already invested time, effort, or money, making it harder for them to stop or reassess the situation.

In psychology this is sometimes known as the sunk-cost effect, and it can push a person into making new decisions simply because they have already started.

But the right decision should be based on current information, not merely on what happened in the past.

Sixth: When should you stop and reassess the situation?

Set aside time to review if you notice any of the following:

  • You have become reliant on a single person for information.
  • You no longer read the terms or documents yourself.
  • You feel pressured to make consecutive decisions.
  • You cannot find time to review or compare options.
  • You feel that emotion is influencing your decision more than the information is.

Pausing to review does not mean cancelling the decision — it means making sure you are still deciding consciously.

Checklist before any new financial decision

Before any new deposit or commitment, ask yourself:

  • Have I read all the information myself?
  • Have I verified it from more than one source?
  • Do I understand the reason for this step?
  • Can I postpone the decision if I need more time?
  • Is the decision based on information or on the personal relationship?

If not all the answers are clear, it is better to give yourself extra time before proceeding.

Conclusion

Most successful financial fraud relies on building trust before asking for money.

In many cases, the fraudster does not begin by asking for a money transfer or for data to be shared, but by building a relationship, showing interest, and presenting themselves as a trustworthy person, an expert, or an adviser.

This is why the best form of protection is not suspicion of everyone, but the ability to separate personal trust from the financial decision.

The more your decision is based on information, documentation, and verification from official sources, the less vulnerable you become to pressure, emotion, or persuasion techniques.

The content published on this site is for awareness and general knowledge purposes only, and does not constitute legal, financial, or investment advice.